Ping Insure Breakdown

At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier. To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.

  • helpline-blue

    24/7 Emergency Helpline

  • saving-blue

    Great savings on your insurance

  • recovery-blue

    Large network of vehicle recovery operators

  • calltime-blue

    Average Callout time 47 minutes

Ping Insure Breakdown Packages

Ping Insure breakdown cover ensures you can get back on the road as soon as possible following a breakdown. With a network of vehicle recovery operators across the UK and a 24/7 emergency helpline, you can rest assured help is never too far away.

What you need to know

We won’t hide this in the T&Cs – we want to make sure you know exactly what you’re covered for.

Depending on the cover level selected,
you could be covered for’

  • Unlimited Call outs
  • Roadside Assist
  • Local Recovery up to 20 miles
  • Nationwide Recovery
  • Home Assistance
  • Alternative Travel/Overnight Accommodation
  • Misfuelling Cover
  • Key Assist

Call me back

If you have any questions, one of our agents can phone you back an assist.

Testimonials

See what some of our loyal customers have to say about our company. We take great pride in
ensuring the highest standards of customer satisfaction.

Frequently Asked Questions

Can I cancel my Breakdown policy and receive a refund?
You have the right to cancel this policy within 14 days of the date you purchased the policy or when you received the policy documents if this is later. This is known as your cooling off period. Ping Insure will provide a pro-rata refund of any premium paid less a £4.99 admin fee, unless, you have made a claim (Either accepted or rejected) or there has been an incident likely to result in a claim. Thereafter you may cancel the insurance cover at any time by informing us however no refund of premium will be payable. To start the cancellation and refund process please email cancellations@pinginsure.co.uk including the following:- – Full name – Policy number – Cancellation date – Vehicle Registration number – The reason for cancellation. Alternatively, you can login to your online Ping Account and cancel your policy directly.
Can I transfer my Breakdown policy to a new different vehicle?
You can transfer this policy to a new vehicle providing, the vehicle falls into the same age banding or lower than your current Vehicle. To start the transfer please email customerservices@pinginsure.co.uk including the following;
  • Full name
  • Policy number
  • Transfer Date
  • Vehicle Registration number (On your Policy)
  • Your new Vehicle Registration number
Please note, starting a transfer process doesn’t automatically transfer your policy. All policy transfers are subject to an administration fee. Alternatively, you can login to your online Ping Account and cancel your policy directly.
Would I be covered if I run out of fuel?

We can confirm all our policy cover levels, would cover you as standard, if you were to run out off fuel.

When does my cover start?

All our policies have a 48-hour waiting period from when the policy is purchased, prior to all services under the insurance being able to be used.

Can I pay monthly?

Unfortunately, we do not currently offer a monthly payment option.

Would I be covered for a road traffic collision?

Unfortunately, we do not cover breakdowns due to road traffic collisions, in these instances, we would advise you to call your Vehicle Motor Insurer.

How can I make a claim?
Please contact the claims administrator Call Assist at any time 24/7 365 days a year. Please has as much details available Claims Number UK: 01206 812 769 Europe: +441206 812 769

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